Privacy Policy

Information We Collect

We may collect the following information:

Personal Information

• Full Name
• Mobile Number
• Email Address
• Property Address
• City and Location
• Service Requirements
• Project Details
• Images or Documents you voluntarily upload

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP Address
• Browser Type
• Device Information
• Pages Visited
• Date and Time of Visit
• Referral Source
• Cookies and Website Usage Data

How We Use Your Information

We use your information to:

• Respond to enquiries
• Provide quotations
• Schedule site inspections
• Deliver requested services
• Process bookings
• Improve customer support
• Send project updates
• Improve website performance
• Prevent fraud and misuse
• Comply with legal requirements

We may also send promotional offers or service updates. You can opt out of marketing communications at any time.

Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

• Remember your preferences
• Improve website performance
• Measure website traffic
• Analyse visitor behaviour
• Deliver relevant advertisements

You may disable cookies through your browser settings; however, some website features may not function properly.

Third-Party Services

HomeRefix may use trusted third-party services such as:

• Google Analytics
• Google Ads
• Google Tag Manager
• Meta Pixel (Facebook & Instagram)
• WhatsApp
• Payment Gateway Providers (if applicable)
• Cloud Hosting Providers

These providers may collect information according to their own privacy policies.

Sharing Your Information

HomeRefix does not sell or rent your personal information.

We may share information only with:

• Service professionals assigned to your project
• Business partners involved in project execution
• Government authorities when legally required
• Payment processing providers
• Technology and hosting partners

All parties are expected to handle your information responsibly.

Data Security

We use reasonable security measures to protect your personal information from unauthorised access, misuse, alteration, or disclosure. However, no method of online transmission or storage is completely secure.

Data Retention

We retain your information only for as long as necessary to:

• Provide our services
• Maintain customer records
• Meet legal and tax obligations
• Resolve disputes
• Enforce our agreements

After this period, information may be securely deleted or anonymised.

Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent where applicable
• Request a copy of your information
• Object to certain processing activities

Please contact us if you wish to exercise any of these rights.

Children’s Privacy

Our services are intended for individuals aged 18 years and above. We do not knowingly collect personal information from children.

External Links

Our website may contain links to third-party websites. HomeRefix is not responsible for their privacy practices or content. Please review their privacy policies before sharing your information.

Changes to This Privacy Policy

HomeRefix may update this Privacy Policy from time to time. Any changes will be published on this page with the revised effective date.

Contact Us

HomeRefix

Email: info@homerefix.in

Phone: +91 97428 39992

Website: https://homerefix.in

If you have any questions regarding this Privacy Policy or your personal information, please contact us. We will respond as soon as reasonably possible.